Windsor-Essex County Health Unit Reclaims Time and Unlocks New Possibilities

Customer Challenge

Windsor-Essex County Health Unit conducted a
penetration test that revealed several areas needing attention. Although we had a partner at the time, it became clear we needed stronger support. After speaking with Amol and Omar, their depth of expertise became clear and gave the confidence that they would be the right partner to move forward with. Fernando Bayuga said, “I really knew from the first conversation that they knew what they were doing and they were the
people that I wanted to work with.”

Solution

One of the urgent security gaps was the lack of MultiFactor Authentication (MFA). We had strict budget and timeline constraints, so we turned to CrucialLogics and, after reviewing other options, decided to implement Microsoft MFA. The team stepped in with a clear plan and executed flawlessly, meeting our deadlines and budget without compromising on quality. CrucialLogics has played a critical role in supporting a range of key IT initiatives for the organization. It helped secure and properly configure Microsoft Intune and Defender, strengthening endpoint management and threat protection in alignment with best practices. The team also provided expert guidance on AI governance, helping to establish responsible use policies, assess potential risks, and align AI tools with business objectives. Additionally, CrucialLogics provided strategic consulting on Microsoft licensing and hardware procurement, ensuring maximum value and security.

Results

CrucialLogics went beyond addressing immediate concerns by sharing a strategic roadmap that identified additional security gaps. The team’s support delivered significant value by hardening the Microsoft tenant, implementing the right policies, and laying the groundwork for future cloud expansion. According to Fernando, “It’s given me so much more confidence as an IT leader to have the support of CrucialLogics, and having their expertise just a phone call away has completely shifted my perspective on what’s possible.”

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Amol Joshi

CHIEF EXECUTIVE OFFICER

Amol is a senior security executive with over 20 years of experience in leading and executing complex IT transformations and security programs. He’s a firm believer in achieving security through standardization, avoiding complexity, and that security is achieved using native, easy-to-use technologies.

Amol approaches business challenges in a detail-oriented way and demonstrates quantifiable results throughout highly technical and complex engagements. Creative, innovative, and enthusiastic, Amol uses the Consulting with a Conscience™ approach to advise clients about IT solutions.

Amol has a BSc. in Computer Science, is a certified Project Manager by PMI (PMP), and is a Certified Information Systems Security Professional (CISSP).