Microsoft Teams Phone Consulting

Simplified calling in Microsoft Teams

Teams Phone enables calls from one Teams app to another. Or, with additional options, make and receive calls to and from landlines and mobile phones. Teams is a cloud-based system with features such as hold, blind and safe transfers, and reporting. 

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Why Teams Phone System?


Microsoft Teams Phone System helps reduce costs associated with long-distance calls.


The reliable VoIP infrastructure is easy to set up, secure, and cost-effective. It eliminates the need for costly PBX hardware.


Route incoming calls directly to your chosen phone system via SIP trunks, eliminating the need for costly PSTN lines and ensuring secure call routing across different networks.


Create virtual receptionists that help greet visitors, provide them with information about products or services and more.


Incoming calls are routed efficiently, and customers are answered promptly, improving customer satisfaction.


Customize how you manage incoming messages based on your specific needs and preferences, all while keeping track of all voicemails.


Assign operators according to predefined rules ensuring no important call goes unanswered.

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“CrucialLogics’ unbiased, objective perspective added value to CCRM’s IT strategy. It also shaved over 30% off IT costs.”

Sandee Dela Cruz Senior IT Director

“CrucialLogics’ CxO Advisory is invaluable. Having that link to a bigger point of view is important so that I'm not in my own echo chamber when I'm looking for solutions to IT and business issues.”

How We Work

We remove the barriers that make cybersecurity complex. We deeply understand attacker behaviour and how to secure against them.


Learn More In Our Resource Library

Still not convinced? 

Hear from happy customers who have benefited from our services. 

Learn more in our resource library.

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Collaboration Today

We helped over 250 CCRM users cut their Microsoft licensing costs by over $50k/year without any feature loss.
We can secure your business using Microsoft technologies you already own.

Would you like to speak to an expert?

Great to have you aboard! Please go to our careers page to check out some open positions.
Want to know how you can build out a zero-trust security architecture while saving over $50K per year in your Microsoft License spend?

Amol Joshi


Amol is a senior security executive with over 16 years of experience in leading and executing complex IT transformations and security programs. He’s a firm believer in achieving security through standardization, avoiding complexity, and that security is achieved using native, easy-to-use technologies.

Amol approaches business challenges in a detail-oriented way and demonstrates quantifiable results throughout highly technical and complex engagements. Creative, innovative, and enthusiastic, Amol uses the Consulting with a Conscience™ approach to advise clients about IT solutions.

Amol has a BSc. in Computer Science, is a certified Project Manager by PMI (PMP), and is a Certified Information Systems Security Professional (CISSP).

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